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Latest Insights
Because great minds like a think.
Want to help someone shift their mindset, rediscover their mojo and re-energise? Asking the right questions will help.
The best way to develop someone’s mindset and behaviour depends, of course, on the individual and, to a lesser extent, their context. That said, several practical tools can help: highlighting insights from data, inviting third-party feedback, encouraging...
Mastering the 10 C’s of Customer Centricity
Organisations need to have a customer centric mindset from CEO all the way down to the front line in order to achieve success. Experience suggests that attracting and retaining customers in challenging, competitive times is easier if you focus on ten issues. Content –...
When You Don’t Know Enough to Realise How Little You Know
Leadership programmes should be encouraged by employers and stakeholders if they want to ensure that their senior team has the competence and capability to deliver on strategic objectives. In order to do this they need to possess core leadership competencies to grow...
How can we improve the way we make decisions?
Jeremy Kourdi from Kourdi Associates discusses practical actions to improve the way we make decisions, and to help overcome biases
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