Influencing and Engaging People (Influential Interactions)



This programme is for those who want to develop and practise greater flexibility in how they engage and influence others. Participants will develop awareness of their personal communication preferences, and learn how to adapt both intellectually and behaviourally to suit the situations and people they encounter.


Delivered virtually in 4 x 120-minute sessions, for 4 people, with role play involving actors, intersession work and supporting materials.

Learning objectives and content:

This programme will develop effectiveness by:

  • Becoming aware of the different elements that influence others as we interact with them; notably our:
    • State of mind
    • Choice of language
    • Physical style
    • Vocal engagement
  • Exploring energy states: a model providing different physical and vocal approaches to suit different work tasks and people engagements.
  • Knowing how to align the body and adapt use of it by varying use of personal space and movement.
  • Breathing which relaxes, gives time to think and release a clear voice.
  • Speaking to be heard; developing the 5Ps: Projection, Pronunciation, Pace, Pitch and Pause.
  • Becoming comfortable with silence to help land messages, giving others space to consider and respond.
  • Learning to neutralise vocal tone on delivery of key – and especially challenging – messages so as not to distract others.
  • Applying energy states to reveal vocal choices of volume and speed.
  • Layering language choices on to energy states: left (logic) and right (relationship) brain preferences; and exploring the vocal choices associated with each.
  • Revealing four types of communicator preference; showing language, physical and vocal choices associated with each, and practising different preferences.
  • Listening exercise to highlight how much the mind gets in the way of us listening and techniques to focus attention so we listen more effectively.
  • Exploring the Flow of Influence. A model revealing four communication positions to come from when engaging others which allow them to feel more involved and valued in conversation with us. Practising using the model.
  • Becoming aware of mind choices to align the ones which reinforce our confidence in front of others – regardless of who they are, or how uncomfortable the message we are delivering.
  • Steering-in to have the necessary conversation.

Role play

Actor facilitators are brought in to role play scenarios created by participants relevant to their work. The scenario is outlined before the final session by the participant, then spends time running through it with a professional actor facilitator, applying learning from the training and trialling different approaches to develop confidence in their ability to be influential.

Educator: Adrian Kirk

Adrian Kirk

Adrian is an established specialist, showing people how to be adaptable leaders, engaging presenters and influential communicators. His approach is interactive, experiential and practical, enabling you to develop greater flexibility in how to adapt yourself when engaging different situations.

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